Laura Sehdeva works in JetBlue University, JetBlue's corporate training department, where they use Macromedia products, specifically Captivate and Flash, for training purposes. JetBlue University recently built a Flash/XML-based eLearning interface, through which all of its eLearning courses are being delivered.
With increasing frequency, employees (called "crewmembers") at JetBlue
Airways are being asked to fulfill some of their training requirements
online. The aviation industry is policy-intensive, and airline employees -
everyone from flight attendants, to pilots, to customer service and ground
crew personnel - are required to update their training each year on certain
regulatory topics. To meet these requirements, JetBlue employs a blend of
classroom instruction, on-the-job training, and eLearning.
eLearning fits into the overall training strategy at JetBlue for a number of
reasons. First, tracking of course completion and online exams aids in the
accuracy and efficiency of training records, which are required and
periodically requested by the Federal Aviation Administration (FAA). Second,
as JetBlue continues to grow, eLearning will help the company scale its
trainin... (more)
Laura Sehdeva works in JetBlue University, JetBlue's corporate training department, where they use Macromedia products, specifically Captivate and Flash, for
David Lucas
Shaul Efraim
Terence Martin Breslin
Cory Marchand
David Hughes
James Carlini
John Iffert
Dan Stolts
Joe Zeto
